Refund Policy

Last Updated: April 2026

Introduction/Purpose

This Refund Policy outlines the terms and conditions under which Hollowperfection will process refunds for services provided through the website hollowperfection.info. Our goal is to ensure transparency and fairness in our refund practices while protecting the interests of both our users and our company.

Scope and Applicability

This policy applies to all users of the services offered by hollowperfection.info. By using our services, you agree to be bound by this Refund Policy. If you do not agree with any part of this policy, you must not use our services.

Definitions

  • “Services” refers to the software-as-a-service offerings provided by hollowperfection.info.
  • “User” refers to any individual or entity that accesses or uses the Services.
  • “Refund” refers to the reimbursement of fees paid by the User for the Services.

Main Policy Content

1. Refund Eligibility

Users may be eligible for a refund under the following circumstances:

  • If the Services were not delivered as described at the time of purchase.
  • If the User cancels their subscription within the first 30 days of the initial purchase.
  • If the User experiences a technical failure that prevents access to the Services, and such failure is not resolved within a reasonable time frame.

2. Refund Process

To request a refund, Users must:

  1. Contact our support team at [email protected] within the eligibility period.
  2. Provide a detailed explanation of the reason for the refund request.
  3. Include any relevant documentation or evidence supporting the request.

Refund requests will be reviewed within 10 business days, and Users will be notified of the decision via email.

3. Non-Refundable Items

The following items are non-refundable:

  • Fees paid for Services after the initial 30-day period.
  • Any additional features or services purchased after the initial subscription.
  • Fees paid for Services that were utilized or accessed beyond the trial period.

User Rights and Obligations

Users have the right to:

  • Request a refund in accordance with the terms outlined in this policy.
  • Receive clear communication regarding the status of their refund request.

Users are obligated to:

  • Provide accurate and complete information when submitting a refund request.
  • Adhere to the timelines specified in this policy for refund requests.

Limitations and Disclaimers

Hollowperfection reserves the right to deny any refund request that does not comply with the terms outlined in this policy. In no event shall Hollowperfection be liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use the Services, even if Hollowperfection has been advised of the possibility of such damages.

Data Protection/Security

All refund requests and related personal information will be handled in accordance with our Privacy Policy. We take the security of your data seriously and implement appropriate measures to protect your information.

Changes to Policy

Hollowperfection reserves the right to modify this Refund Policy at any time. Any changes will be effective immediately upon posting on hollowperfection.info. Users are encouraged to review this policy periodically to stay informed of any updates.

Contact Information

If you have any questions or concerns regarding this Refund Policy, please contact us at:

  • Company: Hollowperfection
  • Phone: +16285007691
  • Email: [email protected]
  • Address: Seagram Building, 375 Park Avenue, Floor 12, Office 45, New York, NY 10152, United States

Governing Law and Jurisdiction

This Refund Policy shall be governed by and construed in accordance with the laws of the State of [Your State], without regard to its conflict of law principles. Any disputes arising under or in connection with this policy shall be subject to the exclusive jurisdiction of the state and federal courts located in [Your County], [Your State].